Policies
Standard Services
Standard pet sitting and home visits include:
✓Feeding and refreshing water
✓Cleaning food and water dishes
✓Refreshing of cat litter box
✓Mail and newspaper collection
✓Plant watering
✓Alternating lights and blinds
✓Detailed electronic notes about visits
✓Administration of medication
✓Taking out trash to designated area
✓Turning TV and radio on and off
✓Brushing, play and lots of TLC
Initial Consultation: All new pet sitting and
dog walking clients will receive an initial consultation free of charge.
During this time I will meet with you and your pet(s). I will gather
information from you about your pet’s regular routine so that I can
provide the best care to your pets while you are away from home. We
will review all necessary paperwork including house key options and
emergency contact information. I will explain my services and answer
any questions you may have. Please print and complete in preparation for
the initial consultation:
Cancellations:
Cancellations for all services must be made a minimum of 24 hours prior
to scheduled service. You will be charged for any scheduled visits that
fall within a 24 hour period of cancellation.
Sick Pets
should be under the supervision of a professional veterinarian. I will
not schedule visits to pets who are known to be ill; however, I will
gladly provide service to pets who simply require medication or have
special requirements, such as senior pets.
Payment:
Full payment is required at the start of service. An invoice will be
sent by email upon booking and you may pay by credit card through
PayPal.com or leave cash/check for the sitter made out to Matt Miller. There is a $35 fee for returned checks. Payments for ongoing daily pet care visits can be paid weekly, semi-weekly or
monthly.
Reservations
must be made a minimum of 3 days in advance for returning clients and 5
days in advance for new clients. Last minute reservations taken on a
case by case basis for established clients only.
Keys:
I will collect a set of keys from you. I prefer to retain your keys on
file for future services or those last minute needs you may have;
however, in the event you want your keys returned an additional $10 pick
up/drop off fee will apply. I will not leave your keys inside your
home at the end of a visit, in case you are delayed in returning and your pet needs further
care.